Truck Care Service Writer - Urbandale, IA

in Urbandale, IA

Truck Care Service Writer - Urbandale, IA Job

Job Description Job Attributes+

  • Job ID

    738278500

  • Req #

    JR

  • Job Location

    Urbandale, IA 50323, US

  • Job Category

    Retail and Commercial

Goodyear. More Driven.

IMMEDIATELY HIRING!!! – APPLY TODAY!!!

We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique ability to service the largest nationwide commercial fleets while also providing friendly hometown service to regional and local fleets. Our mission statement is 'SERVICE EXCELLENCE – ALWAYS'. Goodyear Commercial Tire & Service Centers (CTSC) are owned by Goodyear — which makes them uniquely qualified to offer you trusted tires, reliable services and powerful management tools to help you lower your operating costs. It's all part of Goodyear's Total Solution for commercial and off-the-road fleets.

General Description: 

As the Service Writer, you will perform service writing and coordination duties for a Goodyear Truck Care Center which is an "on-highway" location providing light mechanical service and tire service to the Commercial Trucking industry.  

Responsibilities will include but not be limited to:   

  • Answering telephones to talk to customers. 
  • Opening and closing work orders. 
  • Quoting tire prices, including trade-ins, accurately. 
  • Identifying add-on sales opportunities and effectively communicate these to the customer. 
  • Handling all payments and other transactions promptly and properly. 
  • Completing work orders, PM checklists, and other paperwork effectively and efficiently. 
  • Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines. 
  • Maintaining work flow and organization to ensure maximum productivity. 
  • Provide "Service Excellence - Always" to meet the service goals of the location and of customers 
  • Comply with OSHA regulations and company safety requirements. 
  • Any other duties as assigned by management 
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting 

Basic Requirements: 

  • Minimum of 1 year of commercial truck service and/or tire service. 
  • No relocation is being offered for this position. 
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. 

Preferred Qualifications: 

  • High School Diploma or GED. 
  • Service writing experience 

Candidate Criteria: 

  • Strong oral and written communication ability. 
  • Must be able to work in a results-oriented, fast-paced environment as part of a team. 
  • Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions. 


Goodyear is one of the world’s largest tire companies.  It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world.  Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to   www.goodyear.com/corporate.


Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.


We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548  


Click here for more information about Equal Employment Opportunity laws, and  here for additional supplementary information. 

Additional Information

Who We Are

At Goodyear, we’ve built our foundation on a commitment to forward-thinking innovation, and we pride ourselves on attracting and retaining the very best talent by fostering new ideas, teamwork, open communication and career advancement opportunities.
We strive to provide associates with a safe work environment and stress the need for continual learning just as much as continued experience. By providing ample opportunities for growth, we’re able to carry on a longstanding tradition of growing and promoting talent from within.
These objectives, coupled with competitive compensation and benefits, allow us to foster an environment where associates can work to achieve their full potential and contribute to the company's success.
Join a group of talented and committed associates and help grow our company and ensure its future success. Explore our career areas below, and consider launching your career with Goodyear.

Saved Jobs